are you receiving when the connection drops?
Windows 11 version 23H2 or later (required for the official uninstall/reinstall workflow).
Run the following command to completely strip the legacy capability from the system: powershell reinstall remote desktop connection
: Choose the version that matches your system architecture from the official Microsoft download page 64-bit (x64) : Most common for modern PCs. 32-bit (x86) : For older 32-bit systems. : For devices with ARM processors (like Surface Pro X). Run Installation : Open the downloaded
: Download the modern "Remote Desktop" app from the Microsoft Store . This is a separate, lighter client that can often bypass issues with the legacy mstsc.exe . are you receiving when the connection drops
While Microsoft pushes users toward the Store app, you can still
To reinstall Remote Desktop Connection (MSTSC) on Windows 11 (version 23H2 or later), you can now treat it as a standard app that can be uninstalled and reinstalled through official Microsoft channels. 32-bit (x86) : For older 32-bit systems
: Run sfc /scannow in an elevated Command Prompt to repair any underlying system file corruption.
If your issue lies on the host machine (the computer you are trying to connect to ), the Remote Desktop Service itself might be hung or corrupted. You can reinstall/restart this service via the Services console: Press , type services.msc , and press Enter .
This completely removes the registry entries and binaries associated with the client feature and then fresh-installs them from the Windows component store. This is the most "official" reinstall method available.
Windows Server often requires a restart after making changes to Remote Desktop roles.