When the watch is completely frozen, completely black, or unresponsive to touch commands, a hardware-level forced restart can restore functionality.
The screen will turn black, and the Mibro logo will appear as the device wipes its internal memory. 📱 Method 2: Remotely Resetting via the Mibro Fit App
Ensure the watch has a working SIM card with active cellular service. Send Message:
You do not need to remove the SIM card to reset the software, but if you are selling the watch, always remove the SIM to protect your data plan and phone number. Troubleshooting: "Watch is still bound to another account" how to factory reset mibro kids z3 best
The watch will ask if you are sure. Confirm the action. The device will reboot, and the process will take 1–2 minutes. Method 2: Resetting via the Mibro Kids App
This is the recommended method if the watch is functional, you can interact with the screen, and you know the settings PIN (if one was set).
: If successful, you will receive a reply saying "factory ok, reset..." and the watch will begin its reset process. Method 3: System Settings When the watch is completely frozen, completely black,
Open the messaging app on the parent's phone paired with the watch.
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A soft restart is not a full factory reset. Instead, it's a "soft reset," which is simply a forced reboot. Use this method if your watch has become unresponsive, frozen, or is stuck on a screen. This is the first step to take for minor glitches as it doesn't erase any data. Send Message: You do not need to remove
Ask yourself these three questions:
The watch should reply with "factory ok, reset..." and begin the process. Method 3: System Settings
This guide covers the best and most reliable ways to perform a factory reset on the MiBro Kids Z3. Before diving into the step-by-step instructions, it’s important to understand what a factory reset does and when you should use each method.
Method 1: How to Factory Reset via Watch Settings (Best Method)
Swipe through the menu until you find the Settings icon (the gear symbol).