If you need to change a user’s access code rather than the master code, follow these steps: Press * →right arrow Master Code →right arrow # . Select User Position: Each user is assigned a location (e.g., 01 to 99 ). Press 1 →right arrow User ID (e.g., 05 ) →right arrow # . Enter New User Code: Enter the new 4-digit user code . Press # . Confirm User Code: Re-type the new 4-digit user code . Press # . Exit: Press * . Troubleshooting: What to Do If You're Locked Out

The DK-9830 supports two user input styles:

: Turn off or unplug the 12V DC power supply.

POST /api/v1/password/change

A: No. The DK 9830 stores passwords in a hashed format (non-reversible). You cannot "view" the current password—only replace it.

Inside the System or Admin menu, search for: