Screenconnect License Key

On-premise installations store registration details locally. You can find the license information in the web.config file located in your installation directory (typically C:\Program Files (x86)\ScreenConnect\ on Windows). How to Install or Update a License Key

ScreenConnect offers several tiers based on whether you need (attended sessions with a technician) or Remote Access (unattended management of machines). 1. Remote Support Plans (Per-Technician)

Understanding ConnectWise ScreenConnect Licensing: Keys, Activation, and Best Practices

to your ScreenConnect web interface as an Administrator.

If your ScreenConnect server displays a licensing error, use this checklist to resolve the problem: Screenconnect License Key

Are you running an or Cloud-Hosted instance? What error message or limitation are you currently facing?

I can provide the exact configuration paths or subscription steps for your version. Share public link

Copy your new license key string from your ConnectWise portal or invoice email and paste it into the field.

If your key allows for 3 concurrent sessions and you try to open a 4th, the software will block the connection. On-premise installations store registration details locally

ScreenConnect is typically tiered into three main feature brackets:

If you are currently managing a large number of devices, you may want to review your current package in the cloud portal to ensure it aligns with your company's growth.

A ScreenConnect license key (now branded as ConnectWise Control) is a unique alphanumeric code issued to licensed customers that activates remote access and support features in the software. The license ties a specific installation or account to permitted usage levels — for example, the number of concurrent sessions, host/client modules, and available integrations.

has recently sunsetted its free tier (as of October 2025) and introduced new security requirements for on-premise users, keeping your license updated is critical for uninterrupted service. 1. Locate Your License Key What error message or limitation are you currently facing

A ScreenConnect license key acts as a digital fingerprint for your software instance. It communicates directly with ConnectWise servers to verify that your organization is using a legitimate, authorized version of the platform. The key contains embedded data that defines:

If you receive a "License Key Corrupted" warning, you may need to contact ConnectWise Support to have your license key re-sent or re-verified.

This happens if a subscription lapses or maintenance ends.Renew your contract within the ConnectWise portal to fix it. License Limit Exceeded

The risks of using cracked ScreenConnect licenses far outweigh any short-term cost savings. With a legitimate free tier available and reasonably priced paid plans starting at ~$28/month, there’s no justifiable reason to use cracked software.

Never share your license key publicly. If a key is compromised, it could allow unauthorized parties to intercept or spoof your remote support instance. to an existing installation? AI responses may include mistakes. Learn more

You can manage your licenses and view active keys by logging into the ConnectWise Home portal or the Cloud Management On-Premise Installation: