To download the file, you must access the Veritas Smart Meter portal (also known as the Usage Insights portal) or the Veritas NetInsights Console . This file is required for NetBackup installations and upgrades (version 8.1.2 and later) to enable usage tracking and reporting. Step-by-Step Download Guide
To download your veritas_customer_registration_key.json you need to access either the Veritas NetInsights console or the Veritas Smart Meter
The registration key file is typically generated at the point of license deployment or account setup.
Open your supported web browser and navigate to the Veritas Usage Insights portal. For most users, this is found at: https://taas.veritas.com/ . Log in using your Veritas Single Sign-On (SSO) credentials. How To Download Veritas-customer-registration-key.json
Ensure you are logged into the correct VEMS account. Large organizations often have multiple account numbers. Contact your internal procurement team to verify which account holds the active contract. Greyed Out Download Button
: For NetBackup versions 8.1.2 and later, this file is mandatory for successful installation or upgrades .
The customer registration key is not a license key. It is a configuration file specifically for Smart Meter functionality. Handling Aggregate vs. Single Registration Keys To download the file, you must access the
Important customer registration key information | Veritas™
Check your computer's file extension settings. Ensure the file ends strictly in .json . If the issue persists, clear your browser cache and attempt the download again using a different browser like Google Chrome or Mozilla Firefox. Best Practices for Managing Veritas JSON Keys
: Click the download icon next to a specific account number. Aggregate Key Download aggregate key to get a single file that covers multiple account IDs. Veritas Technologies Steps to Download via Veritas Smart Meter If your environment specifically uses Veritas Smart Meter , follow these steps: Veritas Technologies : Sign in to the Smart Meter portal : Go to the Customer Registration Keys Open your supported web browser and navigate to
Do you need the specific for manually uploading this key to a Linux or Windows master server?
Getting your Veritas customer registration key is a vital step in activating your software and managing your licenses. This JSON file contains the unique credentials required to link your local installation with your Veritas account entitlements.
Access to the Veritas Support portal (VEMS).
This guide explains what this file is, why you need it, and the exact steps to download it from the official Veritas portal.
: It is best to provide this file during the NetBackup installation or upgrade process so the installer can set the correct permissions and ownership automatically. Manual Placement
